Same day payments are processed until 8:00 p.m EST. Follow these simple steps to make a one-time payment:

1. Log in to your account and navigate to the 'Billing' tab.

2. Click on the 'View Details' button next to the invoice you wish to pay.

3. On the Invoice Detail page, click the 'Pay Invoice' button.

4. On the 'Enter Payment Amount' screen, input your desired payment amount and click 'Next'.

5. You will be redirected to the payment gateway. On the 'Select Payment Method' screen, add or select a payment method (Debit/Credit/Bank Account) and click 'Next'.

6. Review your payment details on the 'Review Payment Details' page and click 'Confirm'.

7. You will see a 'Payment Successful' or 'Payment Processing' screen. From here, click 'View All Invoices' to return to the account center.

8. A confirmation email with payment details will be sent to the email address associated with your account.

Same day payments are processed until 8:00 p.m. ET. Follow these simple steps to make a multiple invoice payment:

1. Log in to your account and navigate to the 'Billing' tab.

2. Select all the invoices you want to be part of the multiple invoice pay and click on 'Pay Selected Invoices'.

3. On the 'Review Payment Amount' screen, input your desired payment amounts and click 'Next'.

4. You will be redirected to the payment gateway. On the 'Select Payment Method' screen, add or select a payment method (Debit/Credit/Bank Account) and click 'Next'.

5. Review your payment details on the 'Review Payment Details' page and click 'Confirm'.

6. You will see a 'Payment Successful' or 'Payment Processing' screen. From here, click 'View All Invoices' to return to the account center.

7. A confirmation email with payment details will be sent to the email address associated with your account.

One Time Pay: Allows you to pay individual active invoices using different payment methods like credit/debit cards and bank accounts.

Multiple Invoice Pay: Enables you to pay multiple invoices together in one transaction.

1. Log in to your account and navigate to the 'Billing' tab.

2. Click on the 'Payment Activity' subtab to view your payment activities.

3. From the list of payment activities, locate the in-process payment you want to edit/cancel. Click on the edit/cancel button next to the payment activity.

4. You will be redirected to the payment gateway. Select 'Manage Payment Activity' from the "I would like to" dropdown menu.

5. Scroll down and find the desired payment activity. Click on edit or cancel next to the payment activity to modify or cancel the setup.

You should expect to see the funds withdrawn within approximately 72 hours of the posting date.

Yes, you will get an email from Customer@nypa.gov. We will also send an email confirmation once we have processed the payment.

24-48 Hours

Payments received before 8:00 p.m. ET on any day will be credited as of the same day.

Payments received after 8:00 p.m. ET on any day will be credited as of the next day.